Careers//Customer Success Manager

Roeselare, Belgium

What do you wear on your Sunday?

Sunday is the ultimate symbol of personal preference. On Sunday we do and wear what we want, right? People play sports on Sunday, do family BBQs, go out with friends or decide to stay home, at ease, …. On Sunday we are who we are.

If you can get inside someone’s Sunday as a brand, you’re forever in their heart.

That’s how we create ambassadors for our clients. Clients like Google, Facebook, Tiktok, Netflix, Gorillas, Salesforce, Adyen, T-Mobile, … have started up their own tailor-made company fashion collection with Sunday so that their employees, partners or clients can wear their brand proudly.

As a Customer Success Manager, it is your mission to deliver impeccable service before, during and after a deal. You are the solid backbone of our order process making it as frictionless as possible.

You are an important internal coördinator from order to design and delivery:

• You work closely together with the other sales teams to deliver the highest value to our clients
• You build relationships with other internal departments like design, purchasing and production.
• You share experiences with all relevant colleagues to continuously improve our customer intimacy (service, platform and marketing improvement suggestions)
• You are the 1st line contact to support sales with clients, where you’ll be the guardian of our Customer Intimacy model.

• You are a professional communicator in both Dutch and English.
• You like to focus on details and you work very accurately
• You are good at getting things done: planning, structure and organization is key
• You are an efficient hard worker and a team player
• You are willing to expand your network in a professional way
• Experience with CRM or ERP systems (like HubSpot or Odoo) is a plus
• Experience in a B2B sales environment is a plus, but not required

• You’ll be part of an international fast growing company that creates cool company fashion
• You will expand your professional network and get in touch with several corporate B2B clients like Google, TikTok, Zalando, Netflix, Mastercard, Gorillas, …
• You’ll get product training, coaching in proactive sales communication and lots of learning opportunities by your direct manager, colleagues and professionals
• Working in an open company culture where we organize afterworks, events, sports challenges, …
• Lots of Sunday collections (sweaters, t-shirts, sportswear, bags, headwear, …) for you to wear proudly!

Sunday is the ultimate symbol of personal preference. On Sunday we do and wear what we want, right? People play sports on Sunday, do family BBQs on Sunday, go out with friends on Sunday or decide to stay home, at ease, on Sunday. On Sunday we are who we are.
If you can get inside someone’s Sunday as a brand, you’re forever in their heart.

That’s how we create ambassadors for our clients. Clients like Google, Facebook, Tiktok, Netflix, Gorillas, Salesforce, Adyen, T-Mobile, … have started up their own tailor-made company fashion collection with Sunday so that their employees, partners or clients can wear their brand proudly.

Our business can be seen as an HR, Marketing & Sales solution that increases a company’s brand awareness. We are not selling products, we are selling a strategy, a long term solution.
Do you want to become a Sunday ambassador?