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You can contact your dedicated Customer Success Manager or Account Manager through the contact button (question mark icon) in the top menu bar.

There are 3 ways: 1) You go to the catalog and place an order through the checkout flow, 2) You go to your brand store and re-order a product from there, 3) You contact your CSM or Account manager with a request.

For re-orders or templates you get an instant quote, for custom designs you get an exact quote when the design is finalized.

Yes, we focus on the highest level of quality control. If anything is not as requested, our team will be fully responsible for fixing it.

1. You place an order via the brand store, catalog, or email. 2. Your dedicated CSM reviews and confirms the order. 3. (optional) If your order requires a custom design, we complete the design flow with you. 4. You complete the payment. 5. Production starts, and you receive live updates in the platform. 6. Once production is complete, you receive a confirmation and we ship the goods to your specified address.

Yes, we offer an extensive size range, often from 2XS to 7XL. You can order multiple sizes, with a minimum of 4 units per size.

Any remarks or complaints can be shared directly with your dedicated CSM. Our team will promptly review the situation and provide an appropriate solution.

Absolutely, your dedicated CSM can support you with everything from product selection and design briefings to deadline requests, ensuring everything is crystal clear. They're experts who are ready to help you create the very best merchandise.

All product information is available in the catalog and on the product detail pages. If you have any additional questions, your CSM or account manager is happy to help.

No, all our products are unbranded in the neck, and we can add custom neck labels with your branding if needed.

Certainly, once your products are customized with us, you're free to use or sell them as you see fit.

Any remarks or complaints can be shared directly with your dedicated CSM. Our team will promptly review the situation and provide an appropriate solution.